solaris print issue

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  • wellconnected
    Service Manager
    • Oct 2010
    • 23
    #1

    solaris print issue

    Have customer with this setup and issue
    Can anyone help


    Current Setup:
    Printing from CBA (Solaris Unix) is sending print jobs to Paris Software application (cap-paris server) which in turn is using Generic/Text only drivers to send the print jobs to the Kyrocera printers.

    Problems:
    Instructing the printers to perform any function that is not the standard (default) settings. Specifically, Double Sided printing, Single Side printing from the Manual pick up tray. Colour or B&W.
    Theory is when you know all and nothing works. Practice is when all works and nobody knows why. In this case we have put together theory and practice: nothing works... and nobody knows why! (Albert Einstein)
    Tags: color, colour, cust, customer, drivers, issu, issue, kx driver, print, printing, script, server, software
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22858
      #2
      I would have anticipated that. Generic text-only drivers will not generate the necessary PJL commands to select specific trays, duplex, anything specific to the Kyocera.

      question 1) What emulation are you using? PCL XL (PCL6) or PostScript?
      question 2) Do you have a method to insert a header in front of the print job?
      question 3) What specific model(s) of Kyocera?

      answer 1) Preferably use a Kyocera KX driver. Perhaps the Kyocera Universal driver will be compatible. You'll have access to most functions.
      answer 2) If you can insert headers I can help you compose the necessary code. If there is an emulation choice, the PCL XL emulation has the simpler, shorter headers (for example, a PCLXL header might be 12 lines, whereas a PostScript header might be 50 lines or more.) I'll need to know what combination of features you'll need. A header must be written for each desired combination, and the header will not be universally applicable to all Kyocera machines. It will depend on what machines you have in mind.

      Simple solutions? Nope. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • KenB
          Geek Extraordinaire

          2,500+ Posts
          • Dec 2007
          • 3945
          #3
          You may be able to create a logical printer for your UNIX queue.

          You will need the Prescribe Command manual to do this.

          Check out the attached PDF:
          Attached Files
          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

            Comment

            • wellconnected
              Service Manager
              • Oct 2010
              • 23
              #4
              Thanks for that info guys will send it on to cust IT and will let you know the result
              Theory is when you know all and nothing works. Practice is when all works and nobody knows why. In this case we have put together theory and practice: nothing works... and nobody knows why! (Albert Einstein)

                Comment

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