Taskalfa180

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  • montana
    Trusted Tech
    • Aug 2008
    • 393
    #1

    Taskalfa180

    hi everybody...kyocera taskalfa180 it is new .when i turn it on it is displaying message"unknown toner installed"and when i print a report giving a blank paper.what is wrong?... thanks
    Tags: None
    • blackcat4866
      Master Of The Obvious
      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22599
      #2
      Re: Taskalfa180

      You have two separate events here:

      1) Unknown toner installed means that the machine is not recognizing the RFID tag present on an OEM toner cartridge. I've seen a few bad RFID tags on new OEM cartridges, but more likely you are using non-OEM toner. You have two choices: You can install OEM toner, or you can live with the displayed message.

      2) Blank Copies on a new machine probably means that you never read the installation procedure. If you had, you would have noticed that you should run simulation U130 to fill the developing unit from the new toner cartridge. It takes a really long time to fill the developing unit without running that simulation. It would be better if you just followed the installation guide.

      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • montana
          Trusted Tech
          • Aug 2008
          • 393
          #3
          Re: Taskalfa180

          Originally posted by blackcat4866
          You have two separate events here:

          1) Unknown toner installed means that the machine is not recognizing the RFID tag present on an OEM toner cartridge. I've seen a few bad RFID tags on new OEM cartridges, but more likely you are using non-OEM toner. You have two choices: You can install OEM toner, or you can live with the displayed message.

          2) Blank Copies on a new machine probably means that you never read the installation procedure. If you had, you would have noticed that you should run simulation U130 to fill the developing unit from the new toner cartridge. It takes a really long time to fill the developing unit without running that simulation. It would be better if you just followed the installation guide.

          =^..^=
          thank you my dear..you are right but i did all the installation procedures and i ran the simulation mode that you mentioned with no use..still the copy blank..what i want to know if the message appeared related to blank copy?thank you

            Comment

            • blackcat4866
              Master Of The Obvious
              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22599
              #4
              Re: Taskalfa180

              No relationship. They are entirely separate events. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • Parker45
                  #5
                  Re: Taskalfa180

                  new machine probably means that you never read the installation procedure. If you had, you would have noticed that you should run simulation U130 to fill the developing unit from the new toner cartridge. It takes a really long time to fill the developing unit without running that simulation. It would be better if you just followed the installation guide.

                  e-six-sigma

                    Comment

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