Lexmark XC9235 / XC9245 Drum Reset

[flippinsweet]

Hi, Just wondering if anyone knows how to reset the drum life on the Lexmark XC9200 range? We have a few of these out now and are having to replace the photoconductor unit (76C0PK0) even when the prints are fine. I take it it's just a case of replacing the chip on the drum but as of yet I haven't seen any available to buy online.

I realise this will probably void the warranty but as usual the boss is getting sick of ordering new units all the time. Any info would help, Thanks.

[dalewb74]

Re: Lexmark XC9235 / XC9245 Drum Reset

why are you replacing the drums so often? is it saying its time to replace due to the counter? replacing the drum resets the counter. as im sure you probably already know.

[adoug]

Re: Lexmark XC9235 / XC9245 Drum Reset

Once the drums hit end of life you need to change them,

You can try web onto the device before the drums reach end of life and using the ip address, turn off the drum warnings.once the warnings are turned off you need to rdboot the device..It works on the xs950 and other models. Hope this helps

[Chesterfield]

[Chief210]

Re: Lexmark XC9235 / XC9245 Drum Reset

PM Sent.

[copier tech]

Re: Lexmark XC9235 / XC9245 Drum Reset

Hi,

Can anyone can confirm this warning can or can not be turned off via the device web page?
User manual states this message can be disabled?

FE77BD26-503C-470B-B675-796437D1E7F6.jpg

[Chief210]

Re: Lexmark XC9235 / XC9245 Drum Reset

Hi,

Can anyone can confirm this warning can or can not be turned off via the device web page?
User manual states this message can be disabled?

[ATTACH=CONFIG]45226[/ATTACH]

Hi,

that only turns off the notifications to the customer. When the drum goes end of life the machine stops. On KM machines for example you can turn the stop settings off.

[copier tech]

Re: Lexmark XC9235 / XC9245 Drum Reset

Hi,

that only turns off the notifications to the customer. When the drum goes end of life the machine stops. On KM machines for example you can turn the stop settings off.

Ah ok thanks I was hoping for to turn off life stop like on the KM range.

This Lexmark is basically KM hardware but Lexmark software!

[copier tech]

Re: Lexmark XC9235 / XC9245 Drum Reset

Ah ok thanks I was hoping for to turn off life stop like on the KM range.

This Lexmark is basically KM hardware but Lexmark software!

I went to a XC9235 customer said machine was calling for the drum, but when I arrived no massage was on the display.

The supplies page shows the K photoconductor had an install date of the 3rd of March but so did all the other parts!? (see attached) i'm a bit confused.

Photoconductor K Count.pdf

[Chesterfield]

Re: Lexmark XC9235 / XC9245 Drum Reset

I went to a XC9235 customer said machine was calling for the drum, but when I arrived no massage was on the display.

The supplies page shows the K photoconductor had an install date of the 3rd of March but so did all the other parts!? (see attached) i'm a bit confused.

[ATTACH]45263[/ATTACH]

Hi Dear,

Contact me by private post , thanks.

[Phil B.]

Re: Lexmark XC9235 / XC9245 Drum Reset

I went to a XC9235 customer said machine was calling for the drum, but when I arrived no massage was on the display.

The supplies page shows the K photoconductor had an install date of the 3rd of March but so did all the other parts!? (see attached) i'm a bit confused.

[ATTACH]45263[/ATTACH]

the person did a reset on all parts.. happens quite often with someone that isn't aware of what they are doing.

[copier tech]

Re: Lexmark XC9235 / XC9245 Drum Reset

the person did a reset on all parts.. happens quite often with someone that isn't aware of what they are doing.

[tsbservice]

Re: Lexmark XC9235 / XC9245 Drum Reset

If they reset counters, Yes the machine will not recognize parts as overlife and consequently no messages or whatsoever.

[Phil B.]

Re: Lexmark XC9235 / XC9245 Drum Reset

correct.

problem is.. it won't give life messages until that counter clocks over life. By then they will be bitching about jams..PQ.. other problems. Then they will complain that 'that repair is beyond our budget'.

[copier tech]

Re: Lexmark XC9235 / XC9245 Drum Reset

correct.

problem is.. it won't give life messages until that counter clocks over life. By then they will be bitching about jams..PQ.. other problems. Then they will complain that 'that repair is beyond our budget'.

Wrong, these are like the Konica Minolta drums they go twice over life without any copy quality issues. And they definitely wont cause jamming as you suggested