Lexmark MX511dhe powers off by itself

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  • StratManDan
    Technician

    50+ Posts
    • Nov 2018
    • 95

    [Misc] Lexmark MX511dhe powers off by itself

    Hi everyone,

    I have a Lexmark MX511dhe on my bench, that after powering on, it will go through start up motions normally. After a few moments, it will automatically shut down, and reboot. It does this both during start up and after, making a copy or two, however, sometimes not waiting for a copy to be made. Could this be a high voltage PWB issue?

    Anyone ever seen this?

    Thanks!
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1338

    #2
    Re: Lexmark MX511dhe powers off by itself

    Originally posted by StratManDan
    Hi everyone,

    I have a Lexmark MX511dhe on my bench, that after powering on, it will go through start up motions normally. After a few moments, it will automatically shut down, and reboot. It does this both during start up and after, making a copy or two, however, sometimes not waiting for a copy to be made. Could this be a high voltage PWB issue?

    Anyone ever seen this?

    Thanks!
    try to make the operation more convenient, update the firmware

    Comment

    • StratManDan
      Technician

      50+ Posts
      • Nov 2018
      • 95

      #3
      Re: Lexmark MX511dhe powers off by itself

      I considered updating the FW. However, the printer shuts off and reboots before I can select the appropriate command that will lead me to start the update, once the USB loaded with the current FW is plugged in.

      Comment

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