Well im asking the experts on this one, i don't have many of the lexmarks in my area to be familiar with them but I have an sp4410 with a 2cd large capacity tray and the scenario is:
Customer is using mainly as a fax/scanner they have legal size paper in tray 1, and letter in the large capacity tray 2 and nothing in manual feed. Problem is faxing, all confirmation/reports/pages are printing to the legal paper in tray one.
Now I went in and set the default paper source to tray 2 and when i tested it the fax confirmation still printed out of tray 1 on legal size.
My question is should this happen, or is there something else that has to be changed or is this just the standard default and thats how it is. I did notice in fax menu there was some option for mixed size paper that be can set for letter only, problem is i dont want that to effect faxes coming in that are on legal size to be printed on letter.
The customer would really like to use the large capacity tray for letter, for now i swapped the letter back to tray 1 and legal in the 2cd tray so that it use the letter size for confirmation and reports.
Appreciate the help and suggestions
thanks
Customer is using mainly as a fax/scanner they have legal size paper in tray 1, and letter in the large capacity tray 2 and nothing in manual feed. Problem is faxing, all confirmation/reports/pages are printing to the legal paper in tray one.
Now I went in and set the default paper source to tray 2 and when i tested it the fax confirmation still printed out of tray 1 on legal size.
My question is should this happen, or is there something else that has to be changed or is this just the standard default and thats how it is. I did notice in fax menu there was some option for mixed size paper that be can set for letter only, problem is i dont want that to effect faxes coming in that are on legal size to be printed on letter.
The customer would really like to use the large capacity tray for letter, for now i swapped the letter back to tray 1 and legal in the 2cd tray so that it use the letter size for confirmation and reports.
Appreciate the help and suggestions
thanks