It has become common to be sent to a machine that I haven't seen or heard of. This is one of them. Originally the customer had three machines that the tractors became misaligned. I got a manual and replaced them. Awhile later they managed to break one of the tractors, and I replaced it again. They had another one they said kept rejecting and unloading the forms. I brought it to the shop,loaded it, and ran several feet of paper the first time without problem.
They called again later to say on two machines the tractors were misaligned again. They also said the other machine was rejecting forms and randomly blowing fuses.
If anyone knows these things, I wonder if it's common for the tractors to become misaligned,why, and what can be done about it. Also, even though I have the manual, I wouldn't know where to start to check what voltages or resistance is happening to blow a fuse or reject the paper.
Any guidance from someone knowledgeable will be greatly appreciated.
They called again later to say on two machines the tractors were misaligned again. They also said the other machine was rejecting forms and randomly blowing fuses.
If anyone knows these things, I wonder if it's common for the tractors to become misaligned,why, and what can be done about it. Also, even though I have the manual, I wouldn't know where to start to check what voltages or resistance is happening to blow a fuse or reject the paper.
Any guidance from someone knowledgeable will be greatly appreciated.
Comment