OKI Microline 395 Help!!!

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  • Wild Bill
    Senior Tech

    500+ Posts
    • Jul 2005
    • 774
    #1

    [Misc] OKI Microline 395 Help!!!

    Only while printing checks it turns itself offline "Select" Then customer can press select and it will print 1 line then turns itself off. When it does this it has the alarm light on. Worked fine for me on wide format paper. Checks are 8 1/2" form paper. Never saw it. they couldnt print checks because of security. Im waiting till they run a big job. This is a good customer of mine just helpin them on this not too knowledgeable on these.

    Any help is appreciated, TY!
    Izzy
    Tags: 395, alarm, appreciated, ar-m237, big, checks, customer, dos, fine, format, good, help, job, light, microline, offline, oki, paper, press, print head, printing, run, security, select, sold, tractor, turns, waiting, wide, wide format, wrong
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22845
      #2
      I don't know if I'm going to be much help. I've worked on exactly two of these. The first one had a worn out the print head. This customer was a municipality that used it exclusively for printing tractor feed, pre-perforated cardboard, post card sized, pre-printed water bills. Initially, our salesman had sold them a used Sharp AR-M237N, promising that it could feed their tractor feed, pre-perforated, postcard sided, pre-printed water bills from the paper tray. You can image what I went through trying to make that happen. So the dealership I was at sold them the exact same Oki dot matrix printer to replace it. I fiddled with the settings for days, trying to get it right. It would print one water bill, then wait. The thing was, I could only test it on the customers obsolete, DOS based software on the only computer that still worked, in their office.

      Finally, I got the idea that I'd put the good print head into the old printer, print off the settings, then blindly copy the settings into the new printer.

      Honestly, I have no idea which one of the many settings made the difference, but in the end, we were printing water bills again. Several things were different. I may have saved that settings page. I'll check back if I can find it. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Eric1968
          Service Manager

          1,000+ Posts
          • Jan 2009
          • 2459
          #3
          I think the lever on the right side is set to the wrong paper path (rear feed / top feed).

            Comment

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