Zebra ZT220 label printer - no ink on labels!

[jonbonse]

Hi all

I'm new to Zebra printers and was hoping someone could help out.

Our client has a ZT220 where no ink is printing on the labels whatsoever.

I have tried to print the configuration page from the control panel at boot up (not from PC).

Steps I have taken:

1) Tried the ribbon both ways round
2) Calibrated the media and ribbon sensors
3) Installed new printhead

Thanks