hi
i just got a call back for a mpc3002 that i checked out yesterday"sc 552-02 code"
I pulled the fuser unit and tested both thermofuses and they tested good..
I then pulled both pressure roller thermister a little dirt,and cleaned and reassembled and cked all connections..
the customer had the machine plugged into a 4 outlet "power strip" which they said is a "surge protector"..
As i watched the temp display in service mode,it seemed to heat up pretty normal,both readings very close.
Upon repowering the machine it died midcycle and i watched the power strip light flicker off and then on with no
fuse/breaker popping out..
I connected right to wall outlet and ran a smc printout and all looked good.
Next morning same problem sc 552-02.
I saw a reference on RTB in system/copy regarding this code.
Did a FW update help with this or should i just go swap out new thermofuses..
thanks
i just got a call back for a mpc3002 that i checked out yesterday"sc 552-02 code"
I pulled the fuser unit and tested both thermofuses and they tested good..
I then pulled both pressure roller thermister a little dirt,and cleaned and reassembled and cked all connections..
the customer had the machine plugged into a 4 outlet "power strip" which they said is a "surge protector"..
As i watched the temp display in service mode,it seemed to heat up pretty normal,both readings very close.
Upon repowering the machine it died midcycle and i watched the power strip light flicker off and then on with no
fuse/breaker popping out..
I connected right to wall outlet and ran a smc printout and all looked good.
Next morning same problem sc 552-02.
I saw a reference on RTB in system/copy regarding this code.
Did a FW update help with this or should i just go swap out new thermofuses..
thanks
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