spc842/xante enpress questions

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  • tuey
    Trusted Tech

    100+ Posts
    • Apr 2014
    • 120

    spc842/xante enpress questions

    have a customer that bought a xante en press envelope printer and i've heard that i can change, through service mode, the toner that it requires. i'm thinking that the xante is a ricoh spc842dn rebadged and hope to be able to source and use the ricoh toner and drums rather than the xante. i've sourced chips to turn oki cartridges into the intoprint version for years but cannot find the chips for the xante yet. also need a service manual or procedure to get to SP mode to see if i can program the xante to take ricoh toners. thanks--tuey
    Last edited by tuey; 12-09-2018, 03:45 PM. Reason: mistake
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35063

    #2
    Re: spc842/xante enpress questions

    Looking at images for both on brochures, it does appear to be the same machine. They have a Smart Operation Panel (SOP) so entering SP mode should be the same as any other SOP model. As for changing what toner it requires through SP, that might be a feature of Xante and you would need the Xante service manual.

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    • tuey
      Trusted Tech

      100+ Posts
      • Apr 2014
      • 120

      #3
      Re: spc842/xante enpress questions

      yep, that was my understanding also. thought maybe if i could get into sp mode , maybe similar for both models, that i might find the toner select. tuey

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      • Hadster
        Trusted Tech

        Site Contributor
        250+ Posts
        • Aug 2011
        • 264

        #4
        Re: spc842/xante enpress questions

        Did you ever find a solution for this. I have a customer that has the Ricoh SP c820dn version. Do you think SP 5051 would do the trick?

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        • tuey
          Trusted Tech

          100+ Posts
          • Apr 2014
          • 120

          #5
          Re: spc842/xante enpress questions

          no solution found, been selling the xante toner

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          • Hadster
            Trusted Tech

            Site Contributor
            250+ Posts
            • Aug 2011
            • 264

            #6
            Re: spc842/xante enpress questions

            I wonder if I installed the RFID Board from a Ricoh SPC820 if that would make it see Ricoh toner? Otherwise, it must be a factory setting because I can't find anything else in the manual where I could change it. Just spit-balling here.

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            • tuey
              Trusted Tech

              100+ Posts
              • Apr 2014
              • 120

              #7
              Re: spc842/xante enpress questions

              i like the way you think hadster, i would bet that would work. i found a guy that sold me a few sets of the xante toners very cheap so i'm ok for a while. if memory serves me correctly the ricoh toner was near the price of the xante ,if not higher, hafta go back a look them up again. was at virginia tech in may- and again last may for my nephews graduations. fun fun fun, made me feel like i was in college again. i'll do just about anything to make more money in toner sales but alot of people in our business are just scared. tuey

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              • Hadster
                Trusted Tech

                Site Contributor
                250+ Posts
                • Aug 2011
                • 264

                #8
                Re: spc842/xante enpress questions

                This poor guy is paying $170(xante) each for color! I can get him down to $100 with Ricoh. If he wants me to try the mod I'll let you know how it turns out.

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                • tuey
                  Trusted Tech

                  100+ Posts
                  • Apr 2014
                  • 120

                  #9
                  Re: spc842/xante enpress questions

                  did you have any luck changing out the board??

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                  • Hadster
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Aug 2011
                    • 264

                    #10
                    Re: spc842/xante enpress questions

                    Nope! [emoji35]

                    Sent from my LG-US998 using Tapatalk

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                    • tuey
                      Trusted Tech

                      100+ Posts
                      • Apr 2014
                      • 120

                      #11
                      Re: spc842/xante enpress questions

                      the board didn't work or you didn't try that?? thanks--tuey

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                      • Hadster
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Aug 2011
                        • 264

                        #12
                        Re: spc842/xante enpress questions

                        Did not work. I tried.

                        Sent from my LG-US998 using Tapatalk

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                        • methogod
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Dec 2008
                          • 914

                          #13
                          Re: spc842/xante enpress questions

                          do you have the service and part manual for the Ricoh SPC820

                          same xante variant... ill figure it out, got a parts machine to play with...
                          should be a OEM switch, dip or other.

                          have you tried to find chips by looking at alibaba? also seen them just mix up the colors, have you ever compared the key of the toners? Konica just changed the toner keys from market to market, they all work though....

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                          • Phil B.
                            Field Supervisor

                            10,000+ Posts
                            • Jul 2016
                            • 22808

                            #14
                            Re: spc842/xante enpress questions

                            Xante writes their own firmware for their machines... one of my techs tried all suggestions mentioned NG.

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                            • Hadster
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Aug 2011
                              • 264

                              #15
                              Re: spc842/xante enpress questions

                              Originally posted by Phil B.
                              Xante writes their own firmware for their machines... one of my techs tried all suggestions mentioned NG.
                              Yup!

                              Sent from my LG-US998 using Tapatalk

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