Ricoh Aficio 301 - fax to folder works, but no printing, no faxes reports also

[Guest]

We have set up RICOH 301 to fax to folder and it works, but there is no auto printing of any faxes or reports?
How can we setup so that faxes are sent to folder and printed at the same time?
Or how to enable auto printing of fax reports (although we enabled every single option for auto print logs that we could find in web gui) when we send fax it doesnt autoprint transmission log ?
We are on a remote location, and customer doesnt have any techncal support on location, so its imperative for us to set it up through web gui ..

Please help me ..

[slimslob]

Re: Ricoh Aficio 301 - fax to folder works, but no printing, no faxes reports also

The purpose of sending to a folder is to eliminate of unwanted faxes. To print wanted faxes you have to open the folder, pull up the fax and then print it. With many models, when fax to folder or email is turned on, fax reports also are sent.

You may also want to check bit switch settings in User Tools and Fax SP, not WIM. Certain settings can be done from WIM, some of those from WIM only. Other settings can only be done from the front panel.

[davel]

Re: Ricoh Aficio 301 - fax to folder works, but no printing, no faxes reports also

You need a tech onsite.

[Oze]

Re: Ricoh Aficio 301 - fax to folder works, but no printing, no faxes reports also

+1...pay for a tech...This isn't Fixya

[sandmanmac]

Re: Ricoh Aficio 301 - fax to folder works, but no printing, no faxes reports also

You may also want to check bit switch settings in User Tools and Fax SP, not WIM. Certain settings can be done from WIM, some of those from WIM only. Other settings can only be done from the front panel.

Agreed, Setting user parameter switch 11 / Bit 6 to 1 will allow the machine to print the faxes while forwarding.