Ricoh mp5000 not adding toner

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  • Jama
    Technician
    • Jul 2020
    • 49

    [Misc] Ricoh mp5000 not adding toner

    Ricoh mp5000 not adding toner, all pm parts new including drum and developer, toner motor working ok . but fo sp# 2220 initial level always shows 3.5/4.0,when adjusted , machine loads toner. Any leads to this problem will highly appreciated.
  • mga
    Copier Technician

    Site Contributor
    1,000+ Posts
    • Dec 2010
    • 1393

    #2
    Re: Ricoh mp5000 not adding toner

    Originally posted by Jama
    Ricoh mp5000 not adding toner, all pm parts new including drum and developer, toner motor working ok . but fo sp# 2220 initial level always shows 3.5/4.0,when adjusted , machine loads toner. Any leads to this problem will highly appreciated.
    Replace developer and clean mag roller it should be silver colour not black and setup.

    But may need new Dev assy
    Regards Mark

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    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35058

      #3
      Re: Ricoh mp5000 not adding toner

      Originally posted by mga
      Replace developer and clean mag roller it should be silver colour not black and setup.

      But may need new Dev assy
      If the mag roller has a black film adhered to it then you may also need to clean out the entire toner recovery to remove all contaminated toner. These models are highly susceptible to developer/toner contamination. Use of anything other than Genuine Ricoh toner and developer is highly discouraged. Here is the Ricoh-USA bulletin on the problem. 007-rfg032790.pdf

      Comment

      • Jama
        Technician
        • Jul 2020
        • 49

        #4
        Re: Ricoh mp5000 not adding toner

        Originally posted by mga
        Replace developer and clean mag roller it should be silver colour not black and setup.

        But may need new Dev assy
        Seen, I will see if check on other Dev Assy.
        Thanks

        Comment

        • Jama
          Technician
          • Jul 2020
          • 49

          #5
          Re: Ricoh mp5000 not adding toner

          Originally posted by slimslob
          If the mag roller has a black film adhered to it then you may also need to clean out the entire toner recovery to remove all contaminated toner. These models are highly susceptible to developer/toner contamination. Use of anything other than Genuine Ricoh toner and developer is highly discouraged. Here is the Ricoh-USA bulletin on the problem. [ATTACH]47593[/ATTACH]
          Thanks will try this and see outcome, will update on same

          Comment

          • ShonRipz
            Technician
            • May 2017
            • 33

            #6
            Re: Ricoh mp5000 not adding toner

            Ricoh instructors recommended i clean the mag roller with folded up paper. i personally would use a scotch brite and lightly scuff until the black was all gone. just be aware that everytime you do this, it will contaminate a little faster each time.

            Comment

            • Jama
              Technician
              • Jul 2020
              • 49

              #7
              Re: Ricoh mp5000 not adding toner

              Originally posted by ShonRipz
              Ricoh instructors recommended i clean the mag roller with folded up paper. i personally would use a scotch brite and lightly scuff until the black was all gone. just be aware that everytime you do this, it will contaminate a little faster each time.
              NOTED

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 35058

                #8
                Re: Ricoh mp5000 not adding toner

                Originally posted by ShonRipz
                Ricoh instructors recommended i clean the mag roller with folded up paper. i personally would use a scotch brite and lightly scuff until the black was all gone. just be aware that everytime you do this, it will contaminate a little faster each time.
                Just be aware, scotch brite pad can damage the mag roller.

                Comment

                • rthonpm
                  Field Supervisor

                  2,500+ Posts
                  • Aug 2007
                  • 2837

                  #9
                  Re: Ricoh mp5000 not adding toner

                  Originally posted by ShonRipz
                  Ricoh instructors recommended i clean the mag roller with folded up paper. i personally would use a scotch brite and lightly scuff until the black was all gone. just be aware that everytime you do this, it will contaminate a little faster each time.
                  Don't use folded paper, use a piece of paper wadded up and crumpled into a ball to give you irregular ends and crevices. I've been using this to clean mag rollers for years. It's hard enough to remove any developer deposits, but soft enough to keep the coating on the rollers.

                  Comment

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