Ricoh C410DN SC 818

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  • DH1980
    Technician

    50+ Posts
    • Mar 2009
    • 52

    #1

    Ricoh C410DN SC 818

    I have a C410DN that gives random SC818,
    Updated the firmware and it was good for a week.
    Now it is back. Please help
  • scoobysteve
    Trusted Tech

    100+ Posts
    • Jun 2008
    • 163

    #2
    hi

    Just wondering how you went about solving this issue?

    I've got an AP410 originally giving me a SC818 however now also giving a SC819. I've tried another controller board but without luck. the printer does not have extra RAM.

    I havent tried firmware because the attempts fails -i'm not sure if this is due to a bad SD card or because of the SC error

    any suggestions would be great.thanks.

    Comment

    • DH1980
      Technician

      50+ Posts
      • Mar 2009
      • 52

      #3
      Customer had power surges from the electric company that caused
      many other items to fail in their building so they replaced the printer. They are going to use it for parts.

      Comment

      • scoobysteve
        Trusted Tech

        100+ Posts
        • Jun 2008
        • 163

        #4
        thats the ultimate resolution isnt it..

        Comment

        • scoobysteve
          Trusted Tech

          100+ Posts
          • Jun 2008
          • 163

          #5
          hi,

          just an update.. i dont know why it ended up going this far..

          the problem was due to a bad DIMM...

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