New Ricoh IM C300 Error code SC670-002

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  • Suppotech
    Technician
    • Jun 2023
    • 11

    [Error Code] New Ricoh IM C300 Error code SC670-002

    Hi Friends.
    I have a new machine Ricoh IM C300 with error SC 670-002
    Can you help me...
  • copier tech
    Field Supervisor
    5,000+ Posts
    • Jan 2014
    • 7727

    #2
    Re: New Ricoh IM C300 Error code SC670-002

    Originally posted by Suppotech
    Hi Friends.
    I have a new machine Ricoh IM C300 with error SC 670-002
    Can you help me...

    Sometimes a faulty toner bottle chip can cause SC670-xx

    Try shutting down the device then turn back on with all toners removed then install them one by one.

    Comment

    • slimslob
      Retired
      Site Contributor
      25,000+ Posts
      • May 2013
      • 34635

      #3
      Re: New Ricoh IM C300 Error code SC670-002

      Originally posted by Suppotech
      Hi Friends.
      I have a new machine Ricoh IM C300 with error SC 670-002
      Can you help me...

      Comment

      • sandmanmac
        Field Supervisor
        Site Contributor
        2,500+ Posts
        • Feb 2009
        • 3921

        #4
        Re: New Ricoh IM C300 Error code SC670-002

        Originally posted by Suppotech
        Hi Friends.
        I have a new machine Ricoh IM C300 with error SC 670-002
        Can you help me...
        New = Warranty
        Contact the dealer/ seller.
        Oh wait!
        Let me guess, you didn't purchase it through a 'usual process', so you're likely up the creek.....

        Comment

        • Suppotech
          Technician
          • Jun 2023
          • 11

          #5
          Re: New Ricoh IM C300 Error code SC670-002

          i am the seller...




          Originally posted by sandmanmac
          New = Warranty
          Contact the dealer/ seller.
          Oh wait!
          Let me guess, you didn't purchase it through a 'usual process', so you're likely up the creek.....

          Comment

          • score23
            Technician
            • Jun 2010
            • 12

            #6
            Re: New Ricoh IM C300 Error code SC670-002

            same issue but with ours it only happens through the DF or scanning from the glass. Printing is fine, updated f/W, changed out power supply. no change, im at a loss on what it is

            Comment

            • copier tech
              Field Supervisor
              5,000+ Posts
              • Jan 2014
              • 7727

              #7
              Re: New Ricoh IM C300 Error code SC670-002

              Originally posted by score23
              same issue but with ours it only happens through the DF or scanning from the glass. Printing is fine, updated f/W, changed out power supply. no change, im at a loss on what it is

              Each time we see the SC670 error it has been caused by a corrupt or soiled toner bottle chip.

              Here's a service manual update / bulletin on this error.

              SC672-02.pdf

              Comment

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