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Details SC990 is displayed and the machine is unable to operate.
CAUSE
1. Ink dries and sticks to the inside of the suction tube of the maintenance unit, causing an ink suction failure.
2. Ink builds up on the rim of the suction cap because of an insufficient ink flow inside the suction tube. This can disrupt the air-tight connection with the print head.
Though there are some other minor causes, the above two comprise more than 80% of all SC990-triggered reports.
SOLUTION
The maintenance unit has been modified.
A tube used in the maintenance unit has been changed from a Silicone type to an Elastomer type, which dramatically reduces the risk of ink blockage following a prolonged period of non-use.
In the field:
1. Cycle power off/on.
2. If the problem is not resolved, install the modified maintenance unit.
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