Functional problem

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  • CHARLESCWS
    • Sep 2024

    [Error Code] Functional problem

    Hi,

    I have a RICOH IMAGIO NEO C385. When I turn it on it displays this message:

    "Functional Problem within the copier. Turn operation switch off then on"

    Can anyone help? Can I also please have the user manual and a source of toner and drum for this machine?

    Thank you
  • Vulkor
    Senior Tech
    500+ Posts
    • Jun 2009
    • 942

    #2
    Had to do some serious digging for this model. Since this is a Japan Model. Not sure why you even have it in the U.S.

    This model is equivalent to a Ricoh Aficio 2232c or Savin C3224

    Functional Errors could be bad Hard Drive, Bad Ram, Corrupt Firmware.

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