Aficio CL3500N Printer - Color Registration Failed, Missing Color

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  • Jaxom
    Lead Technician

    Site Contributor
    50+ Posts
    • Apr 2011
    • 62

    Aficio CL3500N Printer - Color Registration Failed, Missing Color

    Seems that when full magenta is needed on this printer, it'll start to lay down and then it'll just cut out. No errors thrown or such, just doesn't lay. See attachment for better understanding. Sorry in advance for size.
    20110628151811806.pdf
    All the latest firmware.

    My next thought is to replace the drum unit, but want to get more opinions beforehand.
    Thanks all.

    Woops, habit. ~goes over to printer forum~
    Have you tried turning it off and on again?
  • mjunkaged
    Trusted Tech

    250+ Posts
    • Feb 2009
    • 379

    #2
    Ah, what a GIANT POS TURD this printer model is! I have fought this problem from day one, as both Ricoh and Panasonic. It WILL NOT lay down heavy prints without TRASHING THE DRUMS!!!! DON'T EVEN DO IT! If the customer insists on heavy coverage, they are going to be 'eating' a lot of I/U's. Most times it will just pop up with a thin line that never goes away after a heavy job.
    I'd try drum first, if you have one handy. Otherwise, I'd check for toner or lint near the HV area contacts behind the drum and near the board as well.

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    • Jaxom
      Lead Technician

      Site Contributor
      50+ Posts
      • Apr 2011
      • 62

      #3
      Re: Aficio CL3500N Printer - Color Registration Failed, Missing Color

      This printer is so weird.
      Replaced the drums to no avail. Started with replacing the controller board and the problem went away. Until we took it back to the customer site. After just a couple prints it stopped laying down full magenta again.
      Bring it back to the shop, not a single problem.
      Is it possible for their outlet to cause a problem? I wasn't the one to return the machine to the site so I'm not sure if they tried a different outlet or not.
      Have you tried turning it off and on again?

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9919

        #4
        Re: Aficio CL3500N Printer - Color Registration Failed, Missing Color

        This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from

        Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads

        Paul@justmanuals.com

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