MP 171 No Access

[ABS tect]

I have a MP 171 that we can't get into because at the very beginning it ask you for a user name and password. You cant even make copies, change the ip address, anything! And we can't get into the web image monitor, even as a supervisor. We have tried literally every username/password combination we can think of. I did a memory clear, SP-5-801 and it still didn't work. Any ideas?!

[Debs1964]

Re: MP 171 No Access

Someone has set user authentication to something like Windows authentication, you need to turn authentication off.
If you can get into user tools, it's in system settings, admin tools

[ABS tect]

Re: MP 171 No Access

Someone has set user authentication to something like Windows authentication, you need to turn authentication off.
If you can get into user tools, it's in system settings, admin tools

Agree...but i can't even get into system settings without the credentials

[lukeh]

Re: MP 171 No Access

Maybe try telneting into the machine

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[slimslob]

Re: MP 171 No Access

There are numerous threads on resetting the admin and passwords.

[nmfaxman]

Re: MP 171 No Access

And others on how to decode the NVram data. One member even designed a compiler program to read it.

Google be your friend, and it doesn't get tired of answering the same question over, and over. and over.............