Does anybody have any documentation from HP or otherwise from a company not a tech which direction a feed roller should turn, for a copier or printer? I have a complaint in to a company that we get supplies from. It drives me nuts that we get kits with the feed rollers on backwards. For those of you who dont know what I am talking about, feed rollers have a feathering on them and are made to turn only one way. If you look at a feed roller by holding it up a little above eye level you will see either a smoother side than the other. One side you will see the feathering and when you turn it around and look at it again at the same height etc you will not see the feathering. I am saying that if you see the feathering as you are looking directly at it, that tells me that it turns clockwise to be proper. you never install a feed roller to turn counterclockwise if when you look at it and see the feathering. This is hoe you determine the proper rotation of the feed roller.
Now for those of you who know... have you seen any documentation on this. I think I saw something in a Canon training class one time in a manual. I need something that will prove that I am right to send to the company so they will start sending out kits that have rollers with the rubber installed on the hubs properly. I am not going to mention the company here that is supplying the kits. Might not be the right thing the proper thing to do. I just want to get the problem resolved for everybody. I tried once before, but all I got was "I was the only one having problems". So what...That doesn't make it right!
Now for those of you who know... have you seen any documentation on this. I think I saw something in a Canon training class one time in a manual. I need something that will prove that I am right to send to the company so they will start sending out kits that have rollers with the rubber installed on the hubs properly. I am not going to mention the company here that is supplying the kits. Might not be the right thing the proper thing to do. I just want to get the problem resolved for everybody. I tried once before, but all I got was "I was the only one having problems". So what...That doesn't make it right!
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