Thank you all for your help.
The IT guy made a mistake, he admitted it.
Indeed taking courses is the thing to do, which we offten do!
But scan to an email server was always done by IT people before, that is why we don't know enough of this part.
I am a technician, not an IT'er, so please don't blame me.
I understand that in every part of connectivity one can't know enough.
Greetings,
Mark
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