C364e & C224e Electric Shock Sound at left hand side

[copier addict]

There is a bulletin concerning this issue.

Problem
Abnormal faint buzzing/crackling noise.

Solution
CAUSE: Transformer on the DCPS.

SOLUTION: Perform the following setting in Service Mode.
1. Enter Service Mode.
2. Select Machine.
3. Select Heater Control Level.
4. Set from Level 1 to Level 4.
5. Power machine OFF/ON.




I have tried this "fix" on several machines. It has actually solved the problem a couple times.

[denvertan]

There is a bulletin concerning this issue.

Problem
Abnormal faint buzzing/crackling noise.

Solution
CAUSE: Transformer on the DCPS.

SOLUTION: Perform the following setting in Service Mode.
1. Enter Service Mode.
2. Select Machine.
3. Select Heater Control Level.
4. Set from Level 1 to Level 4.
5. Power machine OFF/ON.




I have tried this "fix" on several machines. It has actually solved the problem a couple times.

Do you have the bulletin to shaee wirh me ?

[copiertec]

Do you have the bulletin to shaee wirh me ?

Copier Addict just offered you a solution to your problem! Now you ask him for the TSB? How about thanking him and trying what he has suggested! ... After all it was just Thanksgiving here in the USA.

[copier addict]

Do you have the bulletin to shaee wirh me ?

That is the bulletin, I just copied and pasted it here.

[Copier repairman]

There is a bulletin concerning this issue.

Problem
Abnormal faint buzzing/crackling noise.

Solution
CAUSE: Transformer on the DCPS.

SOLUTION: Perform the following setting in Service Mode.
1. Enter Service Mode.
2. Select Machine.
3. Select Heater Control Level.
4. Set from Level 1 to Level 4.
5. Power machine OFF/ON.


I have tried this "fix" on several machines. It has actually solved the problem a couple times.

If you switch to Level 4, you will hear less or no sound.

[denvertan]

Thank you all for such great help.

I am really really appreciating all help given to me.