ricoh Aficio MP C4502

[printlessguy]

well thanks for all the ideas. i got the firmware and am going there today. if all else fails I will try ftp. supposedly the scan to email was set up but it doesnt work either. there are times I wish I could bill like the old mechanics sign.
$75 an hr to fix....125 if you watch.......250 if you tried to fix it first. I think I am the third tech and company on this.......

[mikadonovan]

If the machines in question already have SMB v2/3 firmware loaded you might check a couple of things I have found recently. Two accounts that have scanning just stop had the same issues: Network discovery was turned off, and not by the customer, and sub folders of the scans folder had stopped their share (even though the scans folder indicated it was shared). Hope this helps someone.