Originally Posted by
SalesServiceGuy
1-2 cases per month of paper means there are monthly peaks of up to 10,000 pages per month with an average of 7,500 pages per month.
Let's assume the customer expects to keep the copier for 60 months. 60x 7,500 = 450,000 pages
For $2,500.00, I will assume the customer purchased a new A4 copier or maybe a used A3 copier.
If an A4 copier we can assume the black cpc will be around $0.0150 = Total cost of ownership $2,500.00 + $6,750.00 = $9,250.00
If a used A3 copier, still around the same Total Cost of ownership. A used A3 copier has a dealer cost of under $1k while a new A4 copier over $1k.
The new A4 copier will likely be worn it before it reaches 450k. The used A3 copier, we do not know the start meter read.
Still not enough information to know if this customers was given the best choice for this volume but I suspect the customer bought on price and did not consider his true needs.
Myself, I would have quoted a new Toshiba eStudio 3518A at 35 cpm A3 black only with a CPC of $0.0090. Assuming RADF/ 2 paper tray/ stand/ fax $5,600.00 or around $117.00 per month on a 60 month FMV lease.
The customer would be very happy with the quality, reliability and feature set of the copier for the entire 60 month term.
... and yes around 48 months, I would start calling on them to upgrade their copier.
TCO ($117.00 x 60) + ($0.0090 x 7,500 x 60) = $11,070.00 .
As it is the customer's responsibility and expense to return the 80 cpm to the leasing company, not knowing the destination, I would have to add another $500.00 to my cost and proposal and taken care of all of the paperwork for the customer with pickup by a professional moving company.
It appears that Copyman walked in, maybe sold (what Sales Scum he is) the wrong gear and left the customer to deal with on their own a hand grenade with the leasing company.
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