Konica Minolta C364e- Blank print outs

[Francisca]

Hi guys,

I have a C364 here, giving me blank print outs. I did replaced the solenoid but it doesn't solved the problem.

Please could you guys help give me some tips on this.

Thanks

[Bix]

Hi, what are the consumables in consideration?


How many pages did this C364e make? What is the toner container in? What about the development unit? It could have problems with the laser unit or anything else.


Give us more details.


good job

[tsbservice]

If only black is missing and you changed SD4 without success you may have problem with developing unit drive. Mark mag roller and check to see if it rotates.
If not drive gears may be stripped.

[GIUBOSS]

Hi guys,

I have a C364 here, giving me blank print outs. I did replaced the solenoid but it doesn't solved the problem.

Please could you guys help give me some tips on this.

Thanks

print do you mean copies too?

[copier tech]

Hi guys,

I have a C364 here, giving me blank print outs. I did replaced the solenoid but it doesn't solved the problem.

Please could you guys help give me some tips on this.

Thanks

What colours are missing 1 or all?

If you stop the machine do you have any image in the transfer belt or image units?

[Jumping Jack Flash]

Print the demo test 3 times from the user level and check if the machine reports warnig

[tsbservice]

Print the demo test 3 times from the user level and check if the machine reports warnig

Interesting, what is purpose of this test? Can you explain a bit more.

[Francisca]

What colours are missing 1 or all?

If you stop the machine do you have any image in the transfer belt or image units?

All colours are missing.

Yup, i did checked the transfer belt and the imaging units but there's no images or even toner particles on them .

Thanks

[Francisca]

Print the demo test 3 times from the user level and check if the machine reports warnig

Ok.

How could you expect me to print the demo page test 3 times on the user level.
When i'm actually having problem with the blank print outs and copies.

I did print the demo test and meter count pages but its all blank.



Thanks

[Francisca]

print do you mean copies too?

Yes both print and copies.