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  1. #11
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica minolta "i" series freezing up.

    Quote Originally Posted by Albonline View Post
    (172 to 01) keep it under your hat!
    Oh Thanks. I know it but just use other way. No at all KM employe...they simply may want me
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  2. #12
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Konica minolta "i" series freezing up.

    Marketplace never bothered me.
    The iSeries have 8GB of RAM, so it should be able to run many applications without crashing if optimized.

    In my case, it's always been the bloody STRGB. Here are some cases that the replacement of the STRGB (storage board) solved:
    - C250i printer goes offline continuously, even by setting all the network parameters correctly.
    - C250i the screen freezes randomly.
    - C300i no longer turns on and the screen remains white.

    Konica Minolta will hardly admit that the problem is that (they often say it is CPUB or Firmware problem). I managed to pass it under warranty always because I had the demonstration that by replacing that, the C250i / C300i has started working again.

  3. #13
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Konica minolta "i" series freezing up.

    However they are SSD M2, if you have a motherboard in your PC you can use them again and have a faster computer.

  4. #14
    Service Manager 1,000+ Posts
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    Re: Konica minolta "i" series freezing up.

    Quote Originally Posted by tsbservice View Post
    Oh Thanks. I know it but just use other way. No at all KM employe...they simply may want me

    make that 04

  5. #15
    Service Manager 1,000+ Posts
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    Re: Konica minolta "i" series freezing up.

    Quote Originally Posted by Bix View Post
    Marketplace never bothered me.
    The iSeries have 8GB of RAM, so it should be able to run many applications without crashing if optimized.

    In my case, it's always been the bloody STRGB. Here are some cases that the replacement of the STRGB (storage board) solved:
    - C250i printer goes offline continuously, even by setting all the network parameters correctly.
    - C250i the screen freezes randomly.
    - C300i no longer turns on and the screen remains white.

    Konica Minolta will hardly admit that the problem is that (they often say it is CPUB or Firmware problem). I managed to pass it under warranty always because I had the demonstration that by replacing that, the C250i / C300i has started working again.
    try clearing a partitions on the ssd and do a system recovery. i have done this a few times without further returns on the unit.

  6. #16
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: Konica minolta "i" series freezing up.

    We also had 2 cases with faulty eMMC storage board. Not shure what goes on @ KM Development meetings for future models but there must be this one guy insisting to keep these ssd related issue-spirit alive no matter what lol...

  7. #17
    Super Tech 500+ Posts CompyTech's Avatar
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    Re: Konica minolta "i" series freezing up.

    Quote Originally Posted by Gift View Post
    We also had 2 cases with faulty eMMC storage board. Not shure what goes on @ KM Development meetings for future models but there must be this one guy insisting to keep these ssd related issue-spirit alive no matter what lol...
    More likely they're sourcing the cheapest flash memory chips they can get a hold of.

    Which means quality goes down.

  8. #18
    KONICA MINOLTA 50+ Posts Walterj's Avatar
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    Cool Re: Konica minolta "i" series freezing up.

    [CITA = pickle8486; 1486406] ok, así que obtuve una serie i c360i que se congela periódicamente. Hasta ahora he hecho todos los pasos normales de inicialización y ejecuto la herramienta de reinicio de la serie 8. Actualmente está en el firmware 7b que se cargó al 100%. Estas máquinas parecen ser una buena idea, pero KM necesita volver al tablero de dibujo en el lado del software. [/ QUOTE]

    Reescribe el fw (Version GG2-7B) , (Version 11_Movie Data)
    Switch No.: 25
    HEX Assignment: 10 -> Function Version 2.0
    When you enable Market Place Application on the MFP operation panel, please be sure to check a connection with Market Place
    Website by touching Market Place icon on Basic Style.
    If you skip this step (verification of connection), Market Place application may not work.

  9. #19
    Technician
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    Re: Konica minolta "i" series freezing up.

    Freezing and not booting up is usually due to the storage board. You can usually tell by attempting to update firmware and MFP controller only getting to 10% then displaying N.G. Storage board should sort this problem as well.

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