Ricoh likes to change defaults occasionally. An example is the Auto Release of Address when scanning. The default used to be OFF. Then with Cxx02 model line they changed it to ON. Of course they didn't let anyone know about the change in advance. So if you had customers who were used to walking up to the MFP with multiple documents that they wanted to scan separately but to the same folder or email address, within a day or two after delivering a new machine you got a call from the customer and had to call tech support to find out how to change it.
Could be worse issues with these machines...
For what i need they serve their purpose..
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