SUPER SERVICE MODE TO CHANGE admin log on ricoh color printers?

[fshead]

hi
i am messing wth a SPC320DN and the IT guys changed the default admin/super info.and IP address is 10.10.10.43
I want to get into sp 5846-046 but cant in normal service mode..
There must be another way?
PM is ok..
thanks

[8T2]

Do you by chance mean supervisor mode?

Sent from my WAS-LX1 using Tapatalk

[slimslob]

You need to be in Factory SP mode to access sp 5846-046.

[copier tech]

hi
i am messing wth a SPC320DN and the IT guys changed the default admin/super info.and IP address is 10.10.10.43
I want to get into sp 5846-046 but cant in normal service mode..
There must be another way?
PM is ok..
thanks

Log into the WIM as 'supervisor' 10.10.10.43 & you can change the admin password.

[fshead]

You need to be in Factory SP mode to access sp 5846-046.

thanks
i never used factory mode on any color printers only copiers..

[fshead]

Log into the WIM as 'supervisor' 10.10.10.43 & you can change the admin password.

I couldnt as my router is 192.168.1.1
I ended up getting machine to reset to DHCP by normal service mode,resetting printer settings.
And then changed admin password to blank..
I hate IT guys mucking with stuff so just to have power and purpose............