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  1. #1
    Field Supervisor 500+ Posts Codex's Avatar
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    Mp2501 image quality issues

    Hello
    We have a lot of Mp2501 on the field. But none of the machines reach the tsrget yield of 60k...everything is ORIGINAL RICOH... After 40k.. Sometines less.. Stripes appear, and a black line at the back of the copy... Anyone experienced the same issues with this machines?.

    Inviato dal mio SM-G935F utilizzando Tapatalk
    Memento Audere Semper

  2. #2
    Service Manager 1,000+ Posts
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    Re: Mp2501 image quality issues

    Won’t fix it completely but turn on transfer roller cleaning.

  3. #3
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: Mp2501 image quality issues

    Quote Originally Posted by Codex View Post
    Hello
    We have a lot of Mp2501 on the field. But none of the machines reach the tsrget yield of 60k...everything is ORIGINAL RICOH... After 40k.. Sometines less.. Stripes appear, and a black line at the back of the copy... Anyone experienced the same issues with this machines?.

    Inviato dal mio SM-G935F utilizzando Tapatalk



    it happened to me on several machines, you basically have to activate the cleaning of the transfer roller, then wash the charge roller well with soap and water with your hands under the tap, and clean everything else, it happened to me twice the defective magnetic roller / malfunctioning, if you clean the pcdu's well you can get to 90-100k prints, my record is 120k!
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

  4. #4
    Retired 10,000+ Posts
    Mp2501 image quality issues

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    Re: Mp2501 image quality issues

    luca72 and davel that is the charge roller not the transfer roller.

    Charge rollers get dirty and require cleaning. It can be cleaned with a soft lint free cloth moistened with water. Be sure that the charge cleaning roller does not get wet. Use of after market tone can cause the charge roller to get dirty early.

  5. #5
    Service Manager 5,000+ Posts
    Mp2501 image quality issues

    copier tech's Avatar
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    Re: Mp2501 image quality issues

    Quote Originally Posted by Codex View Post
    Hello
    We have a lot of Mp2501 on the field. But none of the machines reach the tsrget yield of 60k...everything is ORIGINAL RICOH... After 40k.. Sometines less.. Stripes appear, and a black line at the back of the copy... Anyone experienced the same issues with this machines?.

    Inviato dal mio SM-G935F utilizzando Tapatalk

    When you rebuild the PCU be sure to replace the charge & brush rollers along with the drum & blade.

    Then reset the PM counters.


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  6. #6
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Mp2501 image quality issues

    This charge roller looks pretty bad and charging section is damn dirty for so little copies.
    Regular cleaning will improve its life but anyway it's low. I guess not the brightest Ricoh machine
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  7. #7
    Just a tech 250+ Posts keithxxiii's Avatar
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    Re: Mp2501 image quality issues

    We advise techs on the field to do a PM on these machines every 30K and do a cleanup on the PCDU.
    The toner recycling system usually gets clogged after more than 20K.
    Charge roller gets dirty and must be cleaned with wet cloth.
    Aye! Cut the crap

  8. #8
    Service Manager 1,000+ Posts
    Mp2501 image quality issues

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    Re: Mp2501 image quality issues

    not to be underestimated the paper residues especially if of poor quality can damage the drum for a long time. On these models I replace the transfer roller together with the pcdu maintenance kit , also clean the laser part, glass etc.

  9. #9
    Field Supervisor 500+ Posts Codex's Avatar
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    Re: Mp2501 image quality issues

    Thank you guys... We have 50 machines on the field... We do pm regulary... But for some reasons... This series is crap.... Better the old mp2000.
    It's very rare that a Mp2501 reaches 60k without any problem...usually i clean everything when i got a call from a customer with a Mp2501... But it's very cost intensive to do so... I have machines tbat have this problem after only 30k copies....

    Inviato dal mio SM-G935F utilizzando Tapatalk
    Memento Audere Semper

  10. #10
    Service Manager 1,000+ Posts
    Mp2501 image quality issues

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    Re: Mp2501 image quality issues

    Most of our 2501's go the full 60k.
    We've had a couple that got lines after 30 - 40k, and just ended up cleaning the charge roller, vacuuming out the recycling section, and installing a new cleaning blade to get the drum and developer to go to 60k.
    Our biggest issue with these was the noise the fuser pawls made, but they have since changed the design of those.
    Omertà

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