Mpc 2003 not able to load web browser

[copier tech]

I have a client who has a mpc 2003 with a static IP, and when I try log into the web browser it gives 404 not found. Is there anything specific that could be causing that?

This client also has a Mac laptop that he prints from, is there any way for them to be able to print in colour from the laptop without postscript?

Try another browser, chrome for example.

Also connect your laptop if you have Windows.

Updating the firmware can also resolve this issue.

[Stephendupey]

Try another browser, chrome for example.

Also connect your laptop if you have Windows.

Updating the firmware can also resolve this issue.

I tried. Chrome, internet explorer and Firefox, I also did the web interface firmware

[FrohnB]

As others have said....

• I would start with updating ALL firmwares.
• Try switching the machine to DHCP to Auto obtain an address, and then see if you can access WIM with that IP. Then you can switch it back to Static.
• Check security settings (User tools --> System settings --> Admin. tools --> "Network Security Level" {usually set to "Custom"}).
• I think there is an SP that can be toggled to disable WIM.....SP 5-885-205 should be set to "0".
• Are there any Admin. Authentication settings set?
• You said you were going to set up @remote, but couldn't access WIM to do that. Did you try to do it from the machine's panel after that? Was it successful? If not, you can execute SP 5-870-003, and then 5-870-001, if those fail to execute then you may have a device certificate issue.

[mga]

I have a client who has a mpc 2003 with a static IP, and when I try log into the web browser it gives 404 not found. Is there anything specific that could be causing that?

This client also has a Mac laptop that he prints from, is there any way for them to be able to print in colour from the laptop without postscript?

Reset 58xx 4x# in factory mode & make sure firmware is upto date you can only print via airprint on mac without ps3

[slimslob]

you can only print via airprint on mac without ps3

Not true. Apple has included generic PCL support for years.

Add printer -> IP and chose: LPD on protocol, set the ip address, in the queue field you can write anything. In the print using field chose Generic PCL Driver. and it is done.

Depending on the age of your Mac you might be only able to print B/W.

[copier tech]

I tried. Chrome, internet explorer and Firefox, I also did the web interface firmware

This is your issue you skipped all the other firmware.

[heeks]

Did you try to delete and re-create an https certificate ?I had this behaviour once and it worked fine after this trick.

[mga]

Not true. Apple has included generic PCL support for years.

Add printer -> IP and chose: LPD on protocol, set the ip address, in the queue field you can write anything. In the print using field chose Generic PCL Driver. and it is done.

Depending on the age of your Mac you might be only able to print B/W.

News to me printing from mac to mpc2003 without ps3 are you sure I will investigate

[slimslob]

News to me printing from mac to mpc2003 without ps3 are you sure I will investigate

I believe that the color 03s is where Ricoh introduced their own PostScript emulation. It is part of PDF Direct. Just like the emulation that HP uses it does allow printing from Mac but not all PS3 features are available.

[copier tech]

I believe that the color 03s is where Ricoh introduced their own PostScript emulation. It is part of PDF Direct. Just like the emulation that HP uses it does allow printing from Mac but not all PS3 features are available.

No, the PS emulation was on the xx04 & later models.