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Thread: C554e j12-01

  1. #11
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: C554e j12-01

    Any pre-printed paper involved here?

  2. #12
    Senior Tech 100+ Posts Brett GS's Avatar
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    Re: C554e j12-01

    Hi all
    Update
    Thanks for all the input.
    Tried all except feed unit (didn't have one on hand).
    Turned out being faulty size detection sensors believe it or not.
    After 2 and a half hours and pulling my hair out i noticed after it jammed it showed a message to pull out tray and load correct size paper thats when the penny dropped andmade me think to check size detection sensors.

    After alot of testing machine was jam free.

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