Bizhub C224E

[copier tech]

Allan, Thanks for the response. Because the old coin box was thrown out and the copier was set to vend mode, the message on the Op Panel says "Plug in Vendor Device" Which means I have no numeric key pad display to enter the service mode. I can only get into the administrator modes but not service. Do you know another way into the service mode, or how to return to factory specs without?

Dave Z.

Plug in a PC keyboard into a USB & use that keypad.

[copier tech]

Does anyone have a movie file for the c224e? Been looking for one and cant find one to purchase anywhere.

Yes sure we can supply this for you, drop us an email.

Firmware Update - Printer & Copier Firmware

[srvctec]

Plug in a PC keyboard into a USB & use that keypad.

We were curious about this so we just tried on a 4e series machine in our shop and it doesn't work for getting into service mode but the USB PC keyboard works for lots of other areas of the user and admin modes (we thought it only took the kb from KM and that any generic PC kb wouldn't work). For instance, typing in network settings and one touches. Is there a special way to make an external USB PC keyboard work for entering the service mode? Just curious for future reference.

[Synthohol]

wait, hit menu, counter then hit display keypad. theres your keypad. no?
also you can hold down panel reset while turning on. you hit trouble reset then enter service from there on the keypad displayed.