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Thread: RICOH MPC5503

  1. #11
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    Re: RICOH MPC5503

    Although some universal drivers supports thick 4. I'll download another driver for the customer and let me retry.

  2. #12
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    RICOH MPC5503

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    Re: RICOH MPC5503

    Quote Originally Posted by Pixtech Frameworks View Post
    Hello Everyone,

    I have a customer that's complain when printing on 300g card selecting thick 3 on paper type, that there's a whitish faded stuffs on the printed card. But the same job will be printed on a glossy or plain paper everything its fine. I have tried to figure out the issue no idea. Does anyone knows what would be cause. Attached is copy of the printed copy. Your kind suggestion is appreciated.
    I always set the device cassette settings to match the paper also when sending print so the settings match you will also need to use the thickest settings for 300gsm
    Regards Mark

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  3. #13
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    RICOH MPC5503

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    Re: RICOH MPC5503

    Quote Originally Posted by Pixtech Frameworks View Post
    Print driver doesn't have thick 4, probably I'll download new driver that has thick 4.
    If the machine has thick 4 in the settings the ricoh driver should also have download correct drivers from ricoh use PCL6 not universal
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

  4. #14
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    Re: RICOH MPC5503

    I've found the solution, the thick paper was a counterfeit paper which didn't match the printer. I had to use the original thick paper and everything was just fine.
    Thanks guys for the various contributions.

  5. #15
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: RICOH MPC5503

    Quote Originally Posted by Pixtech Frameworks View Post
    I've found the solution, the thick paper was a counterfeit paper which didn't match the printer. I had to use the original thick paper and everything was just fine.
    Thanks guys for the various contributions.
    strange, it should print well anyway regardless of paper, as a big movie fan, I happened to print many dvd covers, did you try to change the "print quality> print priority (speed> quality)? setting in the driver. . at the time with the old cl3000 I did so, and there was no cardboard that holds .. LOL

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