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  1. #1
    Senior Tech 250+ Posts
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    Red line on edges of paper

    Hey guys when we Print 12*18 sheets on our C454 the prints come out with a red/magenta line along the edges

    Please see pic thanks

    Sent from my SM-G955F using Tapatalk

  2. #2
    Service Manager 10,000+ Posts
    Red line on edges of paper

    Phil B.'s Avatar
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    Re: Red line on edges of paper

    Quote Originally Posted by positiveg View Post
    Hey guys when we Print 12*18 sheets on our C454 the prints come out with a red/magenta line along the edges

    Please see pic thanks

    Sent from my SM-G955F using Tapatalk

    that appears to be "drum burn" or "PCR failure"

    pull the M photo conductor see if the defect is visible ..then check the PCR.

    what is the life count on the photo conductor?

    what type stock are they running?

    typically the drum is worn in those areas.

  3. #3
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    Re: Red line on edges of paper

    I'll check the drum out.
    And also the rest parts then keep you updated.

    Sent from my SM-G955F using Tapatalk

  4. #4
    Service Manager 1,000+ Posts
    Red line on edges of paper


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    Re: Red line on edges of paper

    swap the magenta and cyan drums around. if the issue now occurs on cyan you have confirmed that its the drum at fault

  5. #5
    Field Supervisor 500+ Posts
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    Re: Red line on edges of paper

    Agreed, that drum must be very bad (high part life)
    Replace it very soon or it will be deplete developer and possibly damage developing unit roller if you let it run for some time.
    If all drums are the same life you should replace them all together.

  6. #6
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: Red line on edges of paper

    Could be corrosion or dirt on the grid. Like mentioned change tat out as soon as possible.
    Whatever

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