Canon Image Runner C5051 Factory Default Reset

[joseph1976]

Can anyone please tell me how I can reset Canon Image Runner C5051 to Factory Default? When I press any key on the control panel it is asking for a department id and password. I tried the default ID and password '7654321' but it didn't work. My research indicating that I need to go the service mode but I can't press any keys on the control panel without knowing the department id and password. Please help.......

[songela]

You don't need any password to enter the Service Mode.
Just use the combination of Addtional Function, 2 and 8 keys

[joseph1976]

Thanks. Could you please tell me which one is the additional functions key. I tried the Settings/Registration. I can't find any other button called additional functions.

[zoraldinho]

You have tons of videos on youtube.

Printer is locked for a reason. Contact the administrator or it.

[copier tech]

Thanks. Could you please tell me which one is the additional functions key. I tried the Settings/Registration. I can't find any other button called additional functions.

Settings/Registration is the key like * with a face like symbol.

So to enter service mods is Settings/Registration> 2 then 8> Settings/Registration again.

Once in service mode to clear Dept ID: COPIER>FUNCTION>CLR>PWD CLEAR

Then restart the machine.

[zoraldinho]

I don't think it's ok for service technicians to give instructions online to regular users how to delete a password.

No hard feeling

[copier tech]

I don't think it's ok for service technicians to give instructions online to regular users how to delete a password.

No hard feeling

Yes I agree with you in part however this has been common knowledge for years its all over the net/youtube etc.

Years a go I've been stuck working of a brand i've never seen before & this site helped me out so after then I always share info to help others.

[joseph1976]

Thanks a lot copier tech. I tried the key combinations (pressed settings/registrations then 2 and then 8) but no luck. The MFPs doesn’t respond to these key combinations. The 2 and 8 will simply appear in the department Id box. Looks like settings/registrations key is disabled somewhere. Can you please help?

[copier tech]

Thanks a lot copier tech. I tried the key combinations (pressed settings/registrations then 2 and then 8) but no luck. The MFPs doesn’t respond to these key combinations. The 2 and 8 will simply appear in the department Id box. Looks like settings/registrations key is disabled somewhere. Can you please help?

Settings/registrations 2 then 8 then settings/registraion again.

There is a nack to it.

[mga]

The 2 & 8 press at same time