We have a new account we are taking over and they have a handful of M3540idn and M3655idn copiers. The prior vendor was using generic toners and a handful of the copiers have shading due to the use of the generic toners, the majority of the machines have less then 50k on the developing units and need to be replaced. Can we vacuum out the developing units with the generic toners and replace them with OEM toners being they have 50k or less? Or is it just best to replace the developing units?
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