Ricoh C5100pro not booting up

**leonardcahill** · 05-21-2021

Upon reboot the copier will not start, the drawer is locked, found a 5 amp fuse blown. Replaced the fuse and still wont start with button. Any suggestion? No copier tech help in this remote area

thanks in advance
Len

**TonerMunkeh** · 05-21-2021

Sounds like you have had a PSU go bang. Check the ones under the bottom cover for scorch marks etc. Was the machine running okay prior to this or was this something that happened after other maintenance?

**leonardcahill** · 05-21-2021

Originally Posted by TonerMunkeh

Sounds like you have had a PSU go bang. Check the ones under the bottom cover for scorch marks etc. Was the machine running okay prior to this or was this something that happened after other maintenance?

Machine was in sleep mode, I came in and seen the blue light around the sleep button. Hit the main power switch and it shut down, few minutes later it would not turn back on. Found a blown 5amp fuse. Still nothing. Another odd thing is the drawer wont open, the one that locks which gives access to the fuser unit. Not sure what a PSU unit is, looking now for scorch marks. One thing is the power spiked here the other day. might or might not have something to do with it.

l

**mga** · 05-21-2021

Originally Posted by leonardcahill

Machine was in sleep mode, I came in and seen the blue light around the sleep button. Hit the main power switch and it shut down, few minutes later it would not turn back on. Found a blown 5amp fuse. Still nothing. Another odd thing is the drawer wont open, the one that locks which gives access to the fuser unit. Not sure what a PSU unit is, looking now for scorch marks. One thing is the power spiked here the other day. might or might not have something to do with it.

l

You have to open the draw manually it's in the manual

**slimslob** · 05-21-2021

One thing you need to do is determine what caused that 5 amp fuse to blow. FYI, PSU means Power Supply Unit.

**leonardcahill** · 05-21-2021

Can you offer a power supply ( if that is it)?

**leonardcahill** · 05-21-2021

We did have a power surge here Wednesday. City's electrical is sending me trouble report. My OKI been acting up as well since. Now that's fixed and the Ricoh is still down. No scorching on the PSU, still looking

**slimslob** · 05-21-2021

Originally Posted by leonardcahill

We did have a power surge here Wednesday. City's electrical is sending me trouble report. My OKI been acting up as well since. Now that's fixed and the Ricoh is still down. No scorching on the PSU, still looking

And if it turns out that the problem was caused by a power surge your still stuck with the cost of the repair parts. This utility company will just tell you that you should have installed protection equipment, which is true.