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  1. #1
    Service Manager 1,000+ Posts
    c654 and c650 finisher output tray going to the floor.


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    c654 and c650 finisher output tray going to the floor.

    This applies to the FS608 (c650) the FS535 (for c654 ... if recall model correctly).

    So basically the sensor for the output tray paper full is being tripped prematurely and seems to be random.
    If I tap it or bang on the side of any of the finishers, the tray comes back up (after I trip the paper all over the floor).

    Anyone have a hack for this?
    I was thinking about smashing a lead fishing weight into a no so-obvious-shape and taping or gluing it onto a finger out of sight.

    It only needs to move down a blonde one to activate.

    I can take pictures if I am not being clear enough

  2. #2
    Master Of The Obvious 10,000+ Posts
    c654 and c650 finisher output tray going to the floor.

    blackcat4866's Avatar
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    Re: c654 and c650 finisher output tray going to the floor.

    I'd like to see the photos. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Service Manager 1,000+ Posts
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    Re: c654 and c650 finisher output tray going to the floor.

    This sensor is pretty easy to get to..and a short 3 wire harness. I have seen the wires break internally, and excessive dust blocking photo interrupter, but never had this go bad. It would be very cheap just to change out the sensor and harness..If it thinks it's blocked the tray will drop down. E

  4. #4
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: c654 and c650 finisher output tray going to the floor.

    On finishers I have had this happen on, I just had to put a drop of Tri-Flow on the actuator pivot points since it was ever-so-slightly sticking.

    Wait a second (my CRS was on attack for a moment), I think that worked for a while but started messing up again. I eventually bent a paperclip into shape and drilled a tiny hole to accommodate it and basically used it as a weight to pull it back in home position. I think. Damn CRS.
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

  5. #5
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: c654 and c650 finisher output tray going to the floor.

    Quote Originally Posted by srvctec View Post
    On finishers I have had this happen on, I just had to put a drop of Tri-Flow on the actuator pivot points since it was ever-so-slightly sticking.

    Wait a second (my CRS was on attack for a moment), I think that worked for a while but started messing up again. I eventually bent a paperclip into shape and drilled a tiny hole to accommodate it and basically used it as a weight to pull it back in home position. I think. Damn CRS.
    Well, look what I found. I was going through some old pics and came across the mod I did to make it work. I drilled a hole in the lever and then inserted a straightened large paper clip and bent it to make the weight. Never had the problem again on that machine (was a bh600 with a similarly designed finisher).

    Last edited by srvctec; 07-30-2021 at 10:08 PM. Reason: clarification
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

  6. #6
    Master Of The Obvious 10,000+ Posts
    c654 and c650 finisher output tray going to the floor.

    blackcat4866's Avatar
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    Re: c654 and c650 finisher output tray going to the floor.

    Nice counterweight. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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