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  1. #1
    Technician mrfixit7's Avatar
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    user management on c3325i turning it off

    the option under user management is unavailable, ive searched service mode and settings/registration.. i cant see how to allow turning user management off.


    any help is always appreciated

  2. #2
    Service Manager 5,000+ Posts
    user management  on c3325i  turning it off

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    Re: user management on c3325i turning it off

    Quote Originally Posted by mrfixit7 View Post
    the option under user management is unavailable, ive searched service mode and settings/registration.. i cant see how to allow turning user management off.


    any help is always appreciated
    https://oip.manual.canon/USRMA-3777-...-mng-user.html
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  3. #3
    Technician mrfixit7's Avatar
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    Re: user management on c3325i turning it off

    doing exactly as i usually would i can see where to turn of user authentication. the machine will not allow it. its unavailable / gosted out

  4. #4
    Technical/IT Support 500+ Posts Venom's Avatar
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    Re: user management on c3325i turning it off

    You need to log in with administrator credentials to access it
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

  5. #5
    Technician mrfixit7's Avatar
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    Re: user management on c3325i turning it off

    so im logged in as administrator on the machine, go to user management to turn it off like i do with all the machines im refurbishing and programming before they go in the field.

    but when i go into turn it off i cant it is not in bold like it usually is. its greyed out,at the machine or using a computer threw the ip address still not an option .. anyone know how to tag teckat? that guy knows everything....

  6. #6
    Technical/IT Support 500+ Posts Venom's Avatar
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    Re: user management on c3325i turning it off

    You can try going to RUI, SMS (system management service).
    Enhanced System Application Management to switch log in, maybe look in System Application Management to see if service needs to be Stopped
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

  7. #7
    Service Manager 2,500+ Posts
    user management  on c3325i  turning it off

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    Re: user management on c3325i turning it off

    Since your refurbing it, you won't care if you loose n/w settings > clear the MMI in service mode
    When you think you have made a procedure idiot proof your company employs a better idiot.

  8. #8
    Technician mrfixit7's Avatar
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    Unhappy Re: user management on c3325i turning it off

    Quote Originally Posted by Venom View Post
    You can try going to RUI, SMS (system management service).
    Enhanced System Application Management to switch log in, maybe look in System Application Management to see if service needs to be Stopped
    so i tried turning this off.. now i cant log in at all RUI any clue how to reset the entire machine. ive MMI cleared it as well no effect on user management

  9. #9
    Service Manager 2,500+ Posts
    user management  on c3325i  turning it off

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    Re: user management on c3325i turning it off

    This is an advance machine yes? what about initialize to factory defaults?
    When you think you have made a procedure idiot proof your company employs a better idiot.

  10. #10
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    Re: user management on c3325i turning it off

    Quote Originally Posted by mrfixit7 View Post
    Die Option unter Benutzerverwaltung ist nicht verfügbar, ich habe den Dienstmodus und die Einstellungen/Registrierung durchsucht. Ich kann nicht sehen, wie man die Benutzerverwaltung deaktivieren kann.


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