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  1. #1
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    Ghosting when doing multiple copies

    Good morning

    I'm having a issue a Kyocera TASKalfa 3552ci the customer getting a ghost image on there copies making 10 or more copies anything least the copies are fine. I have upgraded the firmware check clean all contacts on drum unit and transfer unit the copier works fine for a couple of and the problem returns I have also replace the primary transfer unit any ideals what happens with the copier

    thank you

  2. #2
    Senior Tech 100+ Posts dave w's Avatar
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    Re: Ghosting when doing multiple copies

    Sounds like a fusing unit issue.

  3. #3
    Field Supervisor 500+ Posts
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    Re: Ghosting when doing multiple copies

    The paper weight settings may be wrong.

  4. #4
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    Ghosting when doing multiple copies

    Scott's Avatar
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    Re: Ghosting when doing multiple copies

    Also check drum, is it just one color ghosting?

  5. #5
    Senior Tech 250+ Posts PrintWhisperer's Avatar
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    Re: Ghosting when doing multiple copies

    This is a symptom which was observed on early model transfer belts before the material was changed. When outputting the same image over and over there would be ghosting of actual image without background due to poor transfer belt cleaning.


    OEM Toner and Belt?

    I like the idea of changing the media type settings to heavier stock and you might try turning on MM335 and bump the page interval up a couple steps to see if that reduces the load on the belt.

  6. #6
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    Re: Ghosting when doing multiple copies

    Quote Originally Posted by dave w View Post
    Sembra un problema dell'unità di fusione.
    could be , i solved this whit : u161 -print increased 10°

  7. #7
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    Re: Ghosting when doing multiple copies

    Quote Originally Posted by Scott View Post
    Also check drum, is it just one color ghosting?
    Good morning,

    the fuser unit is good and I replace the transfer unit I'm going to replace the drum unit seeing they have had the copier three years but only a 178000 copies on it I also try the U161 fuser adjustment. thank you for all your suggestion I will take them into consideration and post my results

  8. #8
    Senior Tech 100+ Posts kjg's Avatar
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    Re: Ghosting when doing multiple copies

    I find that series to be very picky to power. If you cannot find a resolution, try moving to another outlet. Be sure it is a clean outlet. Try it there and see if it clears up. Hope that helps.

  9. #9
    Field Supervisor 500+ Posts ntbann's Avatar
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    Re: Ghosting when doing multiple copies

    We have solved this by putting the paper trays to 24lb.

  10. #10
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    Re: Ghosting when doing multiple copies

    The problem solve there three media types setting that you can change that make for the type of paper that be used in the copier type 1 is the default setting also the problem can be the fuser unit

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