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  1. #21
    Senior Tech 250+ Posts jhalfhide's Avatar
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    Re: New edoc program coming

    The only thing I am not liking so far is the inability to search Eureka tips for multiple machines at the same time. At the moment you can only use searchlite (now community) from within the book itself, whereas before I could search multiple model's tips because the fault would be applicable to multiple machines.

  2. #22
    Field Supervisor 500+ Posts
    New edoc program coming


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    Re: New edoc program coming

    What's the trick to get edge to bring up the gsn website?
    When I try to go to>> Global Service Net Login Page, once you
    login, it keeps saying the site is not secure?

  3. #23
    Senior Tech 250+ Posts jhalfhide's Avatar
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    Re: New edoc program coming

    Quote Originally Posted by Rusty.Harris View Post
    What's the trick to get edge to bring up the gsn website?
    When I try to go to>> Global Service Net Login Page, once you
    login, it keeps saying the site is not secure?
    I asked Xerox this the other day. They replied saying they are going to fix this issue on the GSN site, but for now do this to get it working in Edge.GSN Browser issue.pdf

    EDIT: Just tried it myself and no joy. Same issue.

  4. #24
    Too old to care 50+ Posts
    New edoc program coming


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    Re: New edoc program coming

    Hi all, I installed this extension to Google Chrome to enable getting to GSN and it works: IE Tab - Chrome Web Store

    You have to go to the extension set up and add https://www.xrxgsn.com/secure/index.ihtml i.e https:// www. xrxgsn . com/secure/index.ihtml (without the spaces) so it knows which site/s to work with. To get there hit the three vertical dots, then 'more tools' then 'extensions' and scroll to 'extension options' and click the box on the right:
    Extensions.JPG



    The first time you try to access the site it will ask you to download and run a 'helper', it does explain why, something to do with rendering that's not part of Chrome IIRC.

    Hope that helps!

  5. #25
    Field Supervisor 500+ Posts
    New edoc program coming


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    Re: New edoc program coming

    That did it! Thanks!

    Quote Originally Posted by ThisPete View Post
    Hi all, I installed this extension to Google Chrome to enable getting to GSN and it works: IE Tab - Chrome Web Store

    You have to go to the extension set up and add https://www.xrxgsn.com/secure/index.ihtml i.e https:// www. xrxgsn . com/secure/index.ihtml (without the spaces) so it knows which site/s to work with. To get there hit the three vertical dots, then 'more tools' then 'extensions' and scroll to 'extension options' and click the box on the right:
    Extensions.JPG



    The first time you try to access the site it will ask you to download and run a 'helper', it does explain why, something to do with rendering that's not part of Chrome IIRC.

    Hope that helps!

  6. #26
    Field Supervisor 500+ Posts
    New edoc program coming


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    Prolibro

    Noticed a few machines missing. Anyone know if/when they will be added?

  7. #27
    Senior Tech 250+ Posts jhalfhide's Avatar
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    Re: Prolibro

    Quote Originally Posted by Rusty.Harris View Post
    Noticed a few machines missing. Anyone know if/when they will be added?
    Old kit? If so, Xerox said that they will issue pdf manuals for old kit upon request

    Sent from my LYA-L09 using Tapatalk

  8. #28
    Field Supervisor 500+ Posts
    New edoc program coming


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    Re: New edoc program coming

    Had a pop up Monday morning "new features available". It just was the prolibro program I guess.
    Noticed a couple more machines were added.

  9. #29
    Senior Tech 250+ Posts jhalfhide's Avatar
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    Re: New edoc program coming

    I've seen reference to an ProLibro Xerox android app. Anyone got a link? Would be nice to have it on my phone too

    Sent from my LYA-L09 using Tapatalk

  10. #30
    Too old to care 50+ Posts
    New edoc program coming


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    Re: New edoc program coming

    There is proLibro on/in the play store but it requires an email and password to log in, I couldn't find a way to use the Microsoft authenticator to log in as we do on a PC.

    So I think that's the full blown thing rather than a Xerox related one.

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