Konica Minolta C364e Hangs at boot logo

[Engr.Deen]

I was printing, when d office power go off and immediately go on and off again. D next morning i try to power On the Machine, it will just show the 1st logo and hang dea for about 2 to 3 mins, it will go off and restart its self. I try going in to trouble reset dsame not even going into d trouble reset just hang on d 1st logo. Pls any solution?

[Woxner]

Reload firmware may have been corupted

[tsbservice]

Replace SSD board.

[Engr.Deen]

Reload firmware may have been corupted

How can i reload the firmware, i can't even go into trouble reset menu

[Engr.Deen]

Replace SSD board.

i will try dis. Thanxs

[copier tech]

How can i reload the firmware, i can't even go into trouble reset menu

You load the firmware onto a USB pen drive. You don't need to enter CE mode to update.

There is a also a SSD update you could try that first before ordering a new SSD board.

[techsxge]

I was printing, when d office power go off and immediately go on and off again. D next morning i try to power On the Machine, it will just show the 1st logo and hang dea for about 2 to 3 mins, it will go off and restart its self. I try going in to trouble reset dsame not even going into d trouble reset just hang on d 1st logo. Pls any solution?

I'd first start by removing everything not directly needed, e.g. Scanner Unit, Finisher, extra RAM Modules etc. Then try to boot. If this does not work, try to reinstall Firmware with the usual Procedure. Dont give up on the first try, some Machines will have you try 10-20 Times but eventually work. If you have a spare SSD Board, replace it.
Worst Case would be to check the Power Supply after the first connector and check how much voltage comes through. If its less than 230V/110V, your Machines is pretty much death. But do not try to measure this if you dont know what you are doing as you can easily hurt yourself badly and in the worst event even kill yourself. Get someone who knows what they're doing for this or just replace the whole Machine

[Engr.Deen]

You load the firmware onto a USB pen drive. You don't need to enter CE mode to update.

There is a also a SSD update you could try that first before ordering a new SSD board.

pls i need d firmware, can u help me with it

[Toxic]

Worst Case would be to check the Power Supply after the first connector and check how much voltage comes through. If its less than 230V/110V, your Machines is pretty much death.

Could you explain this more, what first connector?

[Gumbke444]

Nice list to know