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  1. #1
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    functional problem

    can any one suggest how i can fix this code SC863-15 in Ricoh copier/printer
    i try to solve other way but could not any suggetion
    thanks

  2. #2
    Service Manager 2,500+ Posts
    functional problem

    sandmanmac's Avatar
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    Re: functional problem

    Quote Originally Posted by shahtech View Post
    can any one suggest how i can fix this code SC863-15 in Ricoh copier/printer
    i try to solve other way but could not any suggetion
    thanks
    I looked into my crystal ball and it asked me 'what the hell is the model number???!", and then it told me to 'call a tech' if I couldn't at least provide that information.

  3. #3
    Retired 10,000+ Posts
    functional problem

    slimslob's Avatar
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    Re: functional problem

    Have you checked your service manual. Lacking the specific model, all I can say is start with formatting or replacing the entire HDD. Next step is to replace the controller.

  4. #4
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    Re: functional problem

    Try changing the image board or control board

  5. #5
    Service Manager 1,000+ Posts
    functional problem

    FrohnB's Avatar
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    Re: functional problem

    Saw this code a couple times on older machines like the Savin C3528. Ultimately had to replace HDD's.

  6. #6
    Service Manager 1,000+ Posts
    functional problem

    guitar9199's Avatar
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    Re: functional problem

    Goose's Guide says SC863-15 is a HDD Read Error. You can try reformatting the drive, but if that doesn't resolve it you'll need to replace it.

  7. #7
    Service Manager 5,000+ Posts
    functional problem

    copier tech's Avatar
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    Re: functional problem

    Quote Originally Posted by shahtech View Post
    can any one suggest how i can fix this code SC863-15 in Ricoh copier/printer
    i try to solve other way but could not any suggetion
    thanks
    Depending on what model this is & the "other way you tried to solve"

    Try disconnecting the HDD & rebooting this will help you narrow down the issue.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  8. #8
    Field Supervisor 500+ Posts Zaxxon's Avatar
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    Re: functional problem

    Quote Originally Posted by shahtech View Post
    can any one suggest how i can fix this code SC863-15 in Ricoh copier/printer
    i try to solve other way but could not any suggetion
    thanks
    Other way?
    Please start you post with brand, model, problem.

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