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kdmar
06-16-2015, 05:01 PM
I have this issue that if a customer makes a copy on the glass it will make a copy from the legal tray. The customer is a banking facility and it is set to run mixed originals . the paper selection say legal and is gray out so it can't be changed. Is there something that can be done so they can keep it on mixed originals and still be able to copy on the glass and have letter sheet come out.

Phil B.
07-06-2016, 05:36 PM
options 'greyed' out means that the IT admin isn't allowing changes to be made ... have IT fix the issue

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