Hi Guys,
fitted a new fuser 3 weeks ago still get error c3423 - customer has to reset with utility key held in on switch on to carry on.
in the bible it says replace the DCPU board and the PRCB board...thought that's a bit drastic. I have been there today taken off back and left covers. the fuser power connectors from the front off machine that has 2 plugs (1 with 2 wires, other with 3) go to the dcpu board on left. I have disconnected cleaned and re-connected them. the front blue 18pin cable from fuser plugs at the front to a yellow wire harness that I traced to the prcb board. again reconnected and cleaned.
thought it was worth ago and the question I ask as anyone else had this re-occurring?
ben
fitted a new fuser 3 weeks ago still get error c3423 - customer has to reset with utility key held in on switch on to carry on.
in the bible it says replace the DCPU board and the PRCB board...thought that's a bit drastic. I have been there today taken off back and left covers. the fuser power connectors from the front off machine that has 2 plugs (1 with 2 wires, other with 3) go to the dcpu board on left. I have disconnected cleaned and re-connected them. the front blue 18pin cable from fuser plugs at the front to a yellow wire harness that I traced to the prcb board. again reconnected and cleaned.
thought it was worth ago and the question I ask as anyone else had this re-occurring?
ben
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