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Copyman51
07-08-2015, 03:18 PM
We installed 2 C654e's yesterday and loaded print drivers on both and printed test pages successfully. Then the customer tried to print from publisher and a popup comes on the screen saying "Waiting for printer to respond: C654e". The bar graph never moves to show connection after 10 minutes the job is manually cancelled. Account tract is being used and that popup shows behind the other popup for waiting for the copier to respond. Manually cancelling and entering acct track code and nothing happens. Anybody seen this??

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