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epeterson
07-29-2015, 02:57 PM
I am in need of instructions on how to format the HDD or better yet...return the machine to Factory defaults so it can be returned to the lease company on a Konica C352. Can anyone out there give me instructions on how to do this.

Thanks,

Eric

copier addict
07-29-2015, 05:46 PM
Service mode-state confirmation-memory/HDD adj-HDD format.
Logical format is a low level format. Physical format is a full format and can take several hours.

emujo
07-29-2015, 07:32 PM
Be careful with what you are doing....If the MFP is going back to the leasing company, and your HDD format makes the MFP non working, they will send you a bill for the time/parts needed to make the device functional again...KM provides a service to sanitize the HDD...If you have the paperwork showing KM did the cleaning, you're off the hook for anything not working. Emujo

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