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brent
08-31-2015, 01:43 AM
headed out tomorrow to take a look. but customer states that when he uses the lower tray and the tray drops as the paper fills up the tray. it will not go back up to home position when the copy job is done. he states that he has to manually lift the tray back to home position (yikes!!) any thoughts on this? as I have a 3 hour drive to contemplate this scenario and any feedback would be appreciated


thanks a million
brent

allan
08-31-2015, 06:16 AM
Hi Brent.
Look at this thread its for a FS-527 that does the same. The actuator that detects the top of the pile gets stuck causing the tray to drop all the way.

http://www.copytechnet.com/forums/konica-minolta/96010-bh-423-mono-fs-527-finisher.html (http://www.copytechnet.com/forums/konica-minolta/96010-bh-423-mono-fs-527-finisher.html)

I miss a good road trip.

brent
08-31-2015, 02:50 PM
i will look at it today. I thought it was similar. To that previous model. I got really good at replacing thst big actuator. Down to a science. Lol. Thanks again guys
Brent

allan
08-31-2015, 06:00 PM
i will look at it today. I thought it was similar. To that previous model. I got really good at replacing thst big actuator. Down to a science. Lol. Thanks again guys
Brent

Let us know.

brent
09-01-2015, 06:17 PM
ok here is what I found.. it was working properly of course... I think the problem is.. the customer would take a finished stapled set out.. before the whole batch was done
and it was confusing the machine.. I did 5 sorted stapled sets.. let the machine finish.. removed the stack.. then the tray raised to the stop position.. unfortunately it was working
fine and there is nothing more to report.. I drove a round 3 hours there 3 hours back on this.. lol gotta love it

brent

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