Choclit007
09-15-2015, 10:20 PM
Existing Customer with C452 now also has an C554e (K5 firmware).
The C452 scans mixed originals (letter & 11x17) and the pdf outout page sizes match the originals.
However the C554e puts both letter & tabloid onto 11x17 size pages & we do not know why.
We tested a C552 & another 4 or 4e series unit in our offices & they are OK.
We tested with compaq PDF on & off to no avail.
Please advise if you have any ideas.
Thanks
The C452 scans mixed originals (letter & 11x17) and the pdf outout page sizes match the originals.
However the C554e puts both letter & tabloid onto 11x17 size pages & we do not know why.
We tested a C552 & another 4 or 4e series unit in our offices & they are OK.
We tested with compaq PDF on & off to no avail.
Please advise if you have any ideas.
Thanks