Phantom
09-21-2015, 09:46 PM
This is my first post, and was wondering if anyone has came across this issue before:
basically ive got a 3 week old machine and when you put paper in the bypass, it will print from it fine, then it will take the last sheet then throw up a jam code 1001 - where it should just tell me to load more paper!!
if I try and print/copy from the bypass and there is no paper it will throw up the 1001 code straight away!
it doesn't matter what type of paper I use, I've tried A4 standard paper, a4 letterhead, various weights with no difference.
Anyone experienced anything like this? Machine has the latest firmware
basically ive got a 3 week old machine and when you put paper in the bypass, it will print from it fine, then it will take the last sheet then throw up a jam code 1001 - where it should just tell me to load more paper!!
if I try and print/copy from the bypass and there is no paper it will throw up the 1001 code straight away!
it doesn't matter what type of paper I use, I've tried A4 standard paper, a4 letterhead, various weights with no difference.
Anyone experienced anything like this? Machine has the latest firmware