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Norell.Strange
11-06-2015, 05:24 PM
Greetings!

I just installed a new drum unit (K) Black, into bizhub 654 and got the error message "Drum unit new release failure". I have cleaned the (Connections) chip contacts on Imaging unit and on the machine side.I have also checked by re-installing the drum unit but the problem is still there. I do not want to purchase the new drum unit.

Any idea or helpful piece of advice which can ease me to resolve this issue?

Many Thanks & Regards!

Norell Strange

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